Caliber Coffee
Serving WISCONSIN & N. Illinois
support, experience, partnership, sustainability
Specialty coffee demands that very specific specifications be met each and every time water hits ground coffee. We ensure your grinder, brewer, espresso machine, and water system are doing what they should be doing, so you can focus on your coffee and your customers.
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Experience in the field is where the philosophy and conceptual approaches learned in the lab and training center meet the volatile and unpredictable nature of the cafe environment. We have trained with the top manufacturers in our industry and boast more than17years of field experience repairing and maintaining coffee equipment.
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Coffee equipment requires a special understanding of the product that you are working with in ways that aren’t the same for HVAC or other appliance repair services. It is for this reason that we view our client relationships as a partnership with the success of your business in mind. Coffee equipment can be a liability or a tool to help you accomplish this. Our partnership begins with the selection of equipment that will help you brew the way you want to and is supportable in the US and Midwest. We work with a carefully curated list of manufacturers to ensure that the after-sales support of your equipment ensures a sustainable and healthy life for it.
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When you brew that first shot of espresso or batch brew each morning you are counting on that machine to work. When it fails, you count on Caliber to be there when you call and help get it back up and brewing. To do that, we must run a sustainable operation that can meet your demands for uptime. We refer to this as the equipment ecosystem. The manufacturer makes a machine and establishes a support system for parts and training. Caliber establishes a sales channel and technical support business with a relationship with the manufacturer to properly install, maintain and repair your machine to a very high standard. You create a coffee business that uses this equipment to brew coffee and serve to your customers. In the end, each part of this ecosystem relies on the other to sustain itself. To uphold this I discount services to clients who purchase their equipment from us and choose to exercise regular maintenance on it. I only sell equipment that I can support, stock parts, and repair at a high level. This creates greater stability & reliability for your coffee business, which in turn, helps you establish a strong and loyal customer base.